Reference

Privacy Policy for Your basic4d Account

Live Roulette, Jewels of Prosperity and Rocket Crash sit behind one account, and this Privacy Policy explains what data we collect before you reach those rooms, including phone…

DANA data handlingOVO receipt privacyGoPay wallet checksQRIS scan records
basic4d Privacy Policy for Your basic4d Account
POLICY CONTACT

Three Ways to Ask About Privacy

Privacy questions should reach a team that can see the right account record without exposing extra data. Use live chat from your signed-in account, email privacy@basic4d.

Live chat privacy queue Use live chat when you are signed in and choose Privacy from the subject…
Email privacy desk Send privacy requests to [email protected] with your username and registered phone number.
WhatsApp support hours Our WhatsApp support line is open 10:00-02:00 WIB for privacy contact follow-up.
CONTROL CHECKS

Six Privacy Controls We Operate Daily

A Privacy Policy is useful only when the account flow matches it. We collect the data needed for login, payments, fraud checks and support, then restrict who can view it.

Collection scope

We ask for the data needed to open and protect your account: phone number, email, username, password hash, wallet holder name and activity records such as Live Roulette session time.

Payment rail records

DANA, OVO, GoPay and QRIS checks create timestamps, transaction references and account match results. We use those records to confirm wallet status, trace failed payments and answer disputes from your signed-in account.

Cookie use

Cookies keep you signed in, remember language choice and help detect repeated failed logins. On Chrome for Android, you can clear them through Chrome > Settings > Privacy and security > Clear browsing data.

Device and login checks

When a new phone reaches your account, we compare device type, IP signal and recent login pattern. If something looks unusual, we may pause wallet changes until you confirm access.

Retention rules

We keep account data while your account is active and longer only when payment checks, dispute handling or lawful requests require it. Old support chats are kept apart from public account screens.

Change request flow

Start changes at Account > Profile > Privacy Request or email [email protected]. We match the request to your phone, email and wallet record before updating or removing personal data.

Privacy Policy Questions We Hear Often

These answers explain how we treat account data in daily operations, not broad platform claims. They cover wallet checks, cookies, device signals, correction requests and deletion requests. If your question involves a specific transaction, sign in first so support can connect the request to your DANA, OVO, GoPay or QRIS record without asking for extra personal data in open chat.

It covers the data you give us during account setup, login and support contact, plus device signals, cookie records, payment status and activity logs tied to rooms such as Fish Hunter or Live Roulette.

No. We record payment references, wallet holder checks, timestamps and status results for DANA, OVO, GoPay and QRIS. Your wallet PIN stays with the payment provider, not inside our account database.

Go to Account > Profile > Privacy Request after signing in, then choose the data you want changed. We may confirm your phone, email and recent wallet record before applying the update.

Device data helps us detect unusual login patterns, protect wallet changes and keep your session connected while you move between game categories. It is not used to publish a public profile about you.

Yes, where local law permits. Send the request from your signed-in account or email [email protected]. We first complete payment, security and dispute checks linked to your account record.

Cookies keep your session active, remember language choice and reduce repeated login checks. You can remove them in your mobile browser settings, but you may need to sign in again after clearing them.

Only teams handling support, security or payment checks can access chat records for account work. We use those records to answer your request, confirm prior contact and protect wallet changes.